If you’re at all connected to the world of enterprise integration and custom application solutions, you’ve probably heard a new buzzword popping up all over the place – “Micro-services”.
Custom Application Development
Information controls everything in a modern company. As businesses continue to implement more wide-ranging software solutions and rely on integrated IT infrastructures, enterprise software integration (ESI) is becoming more and more important. ESI (sometimes known as Enterprise Application Integration) is a specialized IT field that uses middleware applications to connect critical business software systems to one another and allow easy transfer of data between disparate applications.
Businesses can’t afford to put customer support management on the back burner. If they don’t have the right people and tools in place to offer support, they’ll burn out teams, aggravate customers, and ultimately lose sales.
An effective customer relationship management system can improve business results in customer satisfaction, channel interactions, and sales. In fact, according to recent studies, 86% of CRM customers following best practices reported a 24% increase in annual revenue. Another survey showed a 10% increase in sales representatives achieving quotas and a 10% boost in conversion rates at the entry level of the sales journey.
Data is difficult. The entire process of collecting, handling, and analyzing data can be not only tedious and time-consuming but incredibly dull and monotonous. Despite these problems, however, data is invaluable—because it is one of the most efficient ways for a company to understand its customers.
If you want to take your business to the next level, start by asking yourself how accessible you are to your target demographic. Whether you’re selling a product or simply blogging, you won’t get anywhere without the right tools for success. Whether you’re a multinational corporation or a five-person startup, having a mobile app will take you from an 8 on the accessibility scale to a 10. This means that you can reach more people and build up a loyal base of customers, clients, or fans.
Every employer wants to make employee on boarding and training more effective and efficient. Traditional training takes a lot of time, money, and resources—and is dreaded by trainers and employees alike. Hours of classroom time, lectures, and printed materials aren’t necessarily the best way to train new employees or ensure continuing proficiency. Fortunately, today’s interactive technology is making training both more effective and more enjoyable.
Many people think of data visualization as a logical “next step” in the data manipulation process. They’ve gone through the process of collecting data, cleaning data, mining data, and analyzing data, all of which can be a pretty demanding ordeal. So when they arrive at the visualization step, they start imagining bars, graphs and pie charts, similar to the ones you’d make in school. Easy as pie, right?
If you’re a business owner, you know that running a business in today’s world involves not only mastering traditional business responsibilities but also using modern technology well. As the economy becomes more tech-forward, small businesses customarily use technology that was once available only to big business customers, like tax and accounting programs, cloud-based software, and web-based marketing solutions.
Data collection tools and techniques have improved significantly, leaving companies with vast amounts of data—billions or even trillions of data points. There are many ways you can use this data: to improve customer satisfaction, to deliver a better product, or to raise morale among your employees. You’ve collected all this data through surveys, questionnaires, tracking software, and other means, and compiled it into spreadsheets.